Technology Doesn’t Guarantee Success


There’s an old saying in car racing that goes something like “you can’t win the race in the first corner, but you can lose it.”  There is a similar truth when talking about software. The right software will… Read More

The Metamorphosis of Enterprise Content Management


Regardless of what you’ve been hearing, Enterprise Content Management (ECM) is not dead. For years ECM has been harangued as being overly cumbersome, overly expensive, overly difficult, and underwhelming when it came to delivering benefits. That’s all about… Read More

Adopting ECM – A Case Study in Failure


Earlier this year I completed an assessment of Alfresco for a university client. The university licensed Alfresco several years ago and did not have much success. They hired me to find out why, and what to do about… Read More

You’re out of Your Mind


You’re out of your mind if you think blocking access to file sharing services is filling a security gap. You’re out of your mind if you think making people jump through hoops like Citrix and VPNs to get… Read More

YOU are the problem


I wanted to try something a little different for this post. I’m doing an assessment of what went wrong with Alfresco for a Canadian university. They purchased Alfresco back in 2008/09, initially to handle some of their web… Read More

Gamification – Dumbest made-up word ever?


WARNING: This post contains swear words. They’re there ‘cause of my mood when I wrote this in reaction to a gamification discussion. I’m all better now, thanks.  This was originally posted on AIIM … Of all the buzzwords… Read More

BYOD – Run What Ya Brung


This was originally posted on the AIIM Community on 2012-05-30. In the interests of full disclosure; I use a corporately issued laptop, a self-provisioned smartphone (employer pays service), a self-provisioned tablet, and a personal laptop. My tablet, while… Read More

ECM Adoption Issues? Make it Easy.


This is not an endorsement of any particular tool / technology. It’s the concept that’s important. This way?   Or this way?   You decide.