Help Wanted – Testing a Survey


I am putting together a survey for an upcoming project and I need your help. I am testing two things: 1) whether or not PollDaddy is a reasonable tool to use, and; B) the survey. You can send… Read More

I Can’t, Can You? Valuing Information


NB: I’m using “information” in an all-encompassing context in this post so that I don’t have to differentiate between data, content, and information. Information is a tool; no one buys a tool for the sake of the tool…. Read More

Shacking Up – IT and RIM In Love


Back in June (2013) during the ARMA Canada Regional Conference I attended a pretty good session delivered by Emily Gusba (Information Management Lead, GCDOCS Implementation at Natural Resources Canada). Emily was accompanied by Trevor Banks and Julie Colgan… Read More

Big Buckets of Stuff


Over the last couple of days I’ve seen/heard some comments that Big Buckets don’t work well in Records Management. Uhm, you’re doing it wrong. I suspect that a large part of the issue is that classification models are… Read More

Book of PHIGs – Introduction Draft


A while back I mentioned that I was going to try to write a book. Well, I’ve started it at last. Between losing my job and spending time at the cabin I’ve not really been motivated or focused…. Read More

Holy PHIG I’m Writing a Book


By now all of you (yeah, right) have read my Principles of Holistic Information Governance (PHIGs) post, viewed the slide deck, and some of you attended the presentation I gave in Calgary. Based partly on the popularity of… Read More

Principles of Holistic Information Governance


This previous post was about the need for holism in information governance. This post brings up topics that you’ll have to deal with in defining holistic information governance. (I think I’ll refer to these as PHIGs – Principles… Read More

Policies First – Holism in Information Governance


If it doesn’t work manually, automating won’t do diddly for you; policy comes before procedure. Somebody asked if auto-classification and retention / disposition processing had been tested in court. I’ve not been directly involved with any cases, but… Read More

BPM vs Workflow – Which to Choose


Workflow is the steak, BPM is the whole frickin’ cow (or some such silly comparison). FYI – I work at OpenText and I used to work at Oracle. This post is neither endorsement nor condemnation of either company…. Read More

Governance Sucks but Doesn’t Have To


Governance is the Super Ego to the Id of collaboration. If you’re an information consumer or producer, governance sucks. Think about it; all you really want to do is get the info you need or pass stuff on… Read More

Big Data Needs Solid Requirements


Big data is too big for most organizations. It’s not because there is too much raw material to deal with, nor is it because of a lack of applicable tools. It doesn’t even have anything to do with… Read More

Looking Back


Unless something happens that requires a pretty quick response, this will be my last post of 2011. And since it’s the end of the year I thought I’d do like so many others and take a look back…. Read More