Big Buckets of Stuff


Over the last couple of days I’ve seen/heard some comments that Big Buckets don’t work well in Records Management. Uhm, you’re doing it wrong. I suspect that a large part of the issue is that classification models are… Read More

Holy PHIG I’m Writing a Book


By now all of you (yeah, right) have read my Principles of Holistic Information Governance (PHIGs) post, viewed the slide deck, and some of you attended the presentation I gave in Calgary. Based partly on the popularity of… Read More

Principles of Holistic Information Governance


This previous post was about the need for holism in information governance. This post brings up topics that you’ll have to deal with in defining holistic information governance. (I think I’ll refer to these as PHIGs – Principles… Read More

It’s Really About Communication


Whether tangible or not, all communication has an intended outcome. The purpose of information is to inform and communicate. We want to communicate our achievements (financial results), our desires (purchase orders), our directives (policies), and our knowledge (whitepapers… Read More