Adopting ECM – A Case Study in Failure


Head in HandsEarlier this year I completed an assessment of Alfresco for a university client. The university licensed Alfresco several years ago and did not have much success. They hired me to find out why, and what to do about it. The options they wanted to look at were to continue on with Alfresco or switch to SharePoint. An option they weren’t willing to consider was a cloud based option. I gave them one anyways, based on Box. Unfortunately I was asked to remove that option from the final report. Oh well.

While the platform in question was Alfresco, I can’t stress enough that the failure had nothing to do with the platform. Under the circumstance nothing would have succeeded. You can read a bit about it in an earlier post here.

I’m trying something a little different; because of my altruistic nature I am making the final report available as a downloadable PDF. I figure there’s stuff in it that many could use, and perhaps critique that would be helpful.

I want to thank Laurence Hart for his contribution to the report and the overall project. Thanks, Laurence. You can follow Laurence on twitter at https://twitter.com/piewords and check out his blog at http://wordofpie.com/.

Anyways, just follow the link and you ought to get to the report (no fees, no signup, no tracking). Feel free to provide feedback.

University ECM Assessment – I’m using Box to share this content. Please let me know if you have any issues.

Image: “Paris Tuileries Garden Facepalm statue” by Alex E. Proimos – http://www.flickr.com/photos/proimos/4199675334/. Licensed under CC BY 2.0 via Wikimedia Commons

6 Comments on “Adopting ECM – A Case Study in Failure

  1. Hi Christian – nice write-up. I noticed some grammatical errors in the doc – not many but noticeable. I wanted you to be aware as this document might get some pretty good circulation for it’s narrative power.

    Like

  2. “the failure had nothing to do with the platform” – it’s a very powerful and useful conclusion, real executive summary. Thank you for publishing your report, good job!

    WBR,
    Andrii

    Like

  3. Pingback: #5Thoughts – Mixed Bag for the week of Sept 21 | PHIGs IMC Inc.

  4. Pingback: Technology Doesn’t Guarantee Success | PHIGs IMC Inc.

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